Have questions about our home care services? We’re here to help. Below are answers to some common questions families in Lahore and Kasur ask. If you don’t see your question, feel free to reach out we are available 24/7 to provide more information.
Yes, absolutely. All our caregivers including nurses, doctors, and home health aides are fully qualified and trained professionals. We only hire staff with proper certifications and credentials in their field. Each team member undergoes thorough background checks and has experience in patient care. We also provide continuous training to our staff to keep their skills up to date. You can trust that your caregiver is competent, reliable, and capable of providing the best care for your loved one.
Yes, we offer round-the-clock care according to your needs. Whether you need someone during the daytime, overnight, or a full-time live-in nurse, we can arrange it. We commonly provide 24/7 care by assigning caregivers in shifts to ensure someone is always awake and looking after your family member. Health needs don’t follow a 9-to-5 schedule, and neither do we. If there’s an emergency at 3 AM or assistance needed during the night, our team is on-call and ready to help. We’re here for you 24/7, 365 days a year.
We currently serve the Lahore area and parts of the Kasur district. Our caregivers can travel to homes throughout Lahore (all towns and localities) as well as to families in Kasur. Because we focus on these local communities, we can respond quickly and understand the local context. If you’re not sure whether we cover your specific location, just ask! Chances are, if you are in Lahore or nearby Kasur, we can provide home care services for your family. We are proud to be a local Lahore/Kasur home care provider, dedicated to our community.
Yes, absolutely. We understand the cultural and personal importance of having a female caregiver for female patients, and we accommodate those requests. In fact, many families prefer female nurses for the comfort of elderly women or female patients. We have experienced and certified female nurses on our team who can be assigned to your case if you wish. Your comfort and peace of mind are our priority, so we will match the caregiver’s profile to your loved one’s needs and preferences (including gender, language, etc.). Just let us know your preferences, and we will do our best to honor them.
We offer transparent and flexible pricing based on the type of care and the number of hours or days you need. After an initial assessment (which is free of charge), we will recommend a care plan and provide a clear quote for the cost. There are no hidden fees or surprise charges in our pricing everything will be explained upfront. Whether you need a nurse for a few hours a week or full-time live-in care, we will tailor the plan to fit your budget and needs. We also offer package options (daily, weekly, or monthly rates) to provide better value for long-term care. Contact us for a free consultation and we’ll be happy to give you a detailed pricing breakdown for your situation.
Yes, we do. We have a team on-call for emergency situations and urgent care needs. If your loved one requires sudden medical attention at home, you can call our 24/7 helpline and we will dispatch a nurse or doctor as quickly as possible. Our staff is trained to handle urgent medical issues for example, sudden illness, falls, or any concerning change in condition and can provide first aid, stabilization, and care coordination. We can also help arrange an ambulance or hospital transfer if needed. You are never alone in an emergency even in the middle of the night, we’ll be there to support and guide you through the situation.
Our team provides a wide range of medical and support services at home to keep your loved one healthy and comfortable. This includes: Personal care (help with bathing, dressing, feeding, toileting, mobility assistance), nursing care (wound dressings, injections, IV drips, blood pressure and blood sugar monitoring, medication management), therapy exercises (basic physiotherapy and rehabilitation activities as guided by doctors), and general health monitoring. We can also provide companionship engaging your loved one in conversation, games, or walks to keep their spirits up. Essentially, most services you would expect from a caregiver or a nurse in a hospital can be delivered at home by our team. For example, our nurses are able to perform tasks like cleaning wounds, administering injections or IV fluids at home, checking vitals, and assisting with medical equipment (oxygen supply, feeding tubes, etc.) as needed. If there’s a specific service you have in mind, just ask we likely offer it as part of our holistic home care approach.
Yes, in many cases we can arrange for diagnostic tests to be done at home for your convenience. We partner with mobile diagnostic services to provide digital X-rays, ultrasounds, and ECGs (electrocardiograms) at home, so your loved one doesn’t have to travel to a lab or hospital for these imaging tests. We also offer home sample collection for lab tests for example, our staff can draw blood, collect urine samples, or do COVID-19 nasal swabs right in your home. The samples are then transported to our partner laboratories for analysis, and we deliver the results to you and your doctor. These at-home test services are conducted with portable, professional equipment and trained technicians, ensuring safety and accuracy. Not every single test can be done at home (for instance, very specialized scans might require a hospital visit), but a surprising number of tests including X-rays and ultrasounds can be comfortably completed in your living room. We’ll let you know what’s possible and make the arrangements for you.
Yes, we have doctors on our team who can visit patients at home. If your loved one needs a medical check-up, assessment, or follow-up and cannot visit the clinic, our physicians (such as Dr. Tariq or Dr. Kamal) will come to your home. During a home visit, our doctor can perform a thorough examination, provide a diagnosis and treatment plan, adjust medications, and even handle many urgent care issues on the spot. For example, our doctors can check blood pressure and vitals, manage chronic conditions (like diabetes or hypertension), prescribe or adjust medications, and give medical advice for day-to-day health management. This service is extremely helpful for patients with limited mobility or those who simply prefer the convenience of an at-home consultation. To arrange a doctor’s house call, you can contact us and we will schedule a visit at a time that suits you. Our goal is to ensure you have access to medical expertise whenever and wherever you need it even in the comfort of your own home.
In most cases, we can start services very quickly often within 24 hours of your initial contact. Once you reach out to Lahore Home Medical Care, we will set up a free assessment (either by phone or an in-person visit) to understand your needs. After this assessment, we’ll propose a care plan and, upon your approval, can match you with a suitable caregiver right away. We know that when you decide to get home care, it’s usually needed as soon as possible. That’s why our team is very responsive in urgent situations, we have arranged professional nursing support within just a few hours. If you call us in the morning, it’s often possible that by that very evening or the next day, a caregiver will be at your home ready to help. Our commitment is to not keep you waiting. We’ll work with your schedule to start care at the earliest convenient time for you and your family.
Yes, our services are very flexible you can use us for short-term needs, long-term arrangements, or anything in between. We understand that some families might only need help for a brief period (for example, a couple of weeks after surgery or during a family caretaker’s vacation), while others may need ongoing daily assistance for the foreseeable future. We accommodate all durations. You can request care for just a few days, a few weeks, or set up a continuous plan for months and years. We offer hourly care, full-day care, and even live-in care, and you can choose the schedule that suits you. In fact, we provide flexible hourly, daily, or monthly plans to fit your situation. There is no long-term contract required you are not locked in if your situation changes (unless you choose a specific package for cost savings, which is entirely up to you). Our goal is to make quality home care accessible and adaptable to your timeline.
Absolutely. We know that health conditions can evolve, either improving or sometimes requiring extra support, and we believe in adapting our care to those changing needs. Our care plans are not set in stone they are meant to be flexible. We will check in with you regularly (and you can always reach out to us) to discuss how things are going. If you ever feel that you need to increase or decrease the amount of care, or add a new service, we will adjust the plan accordingly. For example, you might start with a nurse coming three times a week, but later you might want daily visits that’s completely fine. Or if your loved one becomes more independent, you might scale back the hours we can do that too. We can also modify the type of care: perhaps initially you didn’t need physiotherapy, but later you decide physiotherapy at home would help we will incorporate it. There is no penalty or hassle to change your schedule or services; just let us know and we’ll work out an updated plan. Your family’s comfort and needs come first, and we stay flexible and responsive to meet those needs.
We’re here to help. Call us anytime or contact us online for a free consultation. Our Lahore-based team is available 24/7 to answer your questions and arrange the support your family needs because caring for your loved one is our number one priority.
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